Privacy policy

Effective Date: May 7, 2026

Michelle Richardson Consulting, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through michellerichardsonconsulting.com (the “Site”).

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our Site, purchase products or services, subscribe to communications, or otherwise interact with us.

Please read this Privacy Policy carefully before using the Site.

By accessing or using this Site, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected:

  • through this Site;

  • through email, forms, purchases, registrations, or communications with us;

  • through digital products, workshops, programs, or services connected to this Site.

This Privacy Policy does not apply to:

  • information collected offline;

  • third-party websites, software platforms, or services linked through this Site;

  • third-party payment processors or external tools not owned by Michelle Richardson Consulting, LLC.

2. Information We Collect

We may collect both personal and non-personal information.

Personal Information

Personal information may include:

  • name;

  • email address;

  • mailing address;

  • phone number;

  • billing information;

  • payment-related details;

  • account information;

  • registration details;

  • correspondence you send to us;

  • survey responses, feedback, or submitted forms.

We collect this information when you:

  • subscribe to emails or newsletters;

  • complete forms;

  • purchase products or services;

  • register for workshops or programs;

  • contact us;

  • participate in surveys or questionnaires;

  • interact with the Site.

Non-Personal & Technical Information

We may also automatically collect technical and usage-related information, including:

  • IP address;

  • browser type;

  • operating system;

  • device information;

  • pages viewed;

  • time spent on pages;

  • referral sources;

  • click patterns and navigation behavior;

  • general website analytics data.

This information helps us understand how visitors use the Site and improve user experience.

3. How We Collect Information

We collect information in several ways:

Information You Voluntarily Provide

You may voluntarily provide information when you:

  • submit forms;

  • purchase products or services;

  • schedule consultations;

  • register for workshops or events;

  • subscribe to communications;

  • respond to surveys;

  • email or otherwise contact us.

Automatically Collected Information

Certain technical information may be collected automatically through:

  • cookies;

  • analytics tools;

  • website tracking technologies;

  • server logs.

We may use tools such as Google Analytics or similar analytics services to better understand website usage and improve Site performance.

4. How We Use Your Information

We use information collected through the Site to:

  • provide products, services, workshops, or educational offerings;

  • process transactions and payments;

  • communicate with you;

  • respond to inquiries and customer support requests;

  • deliver newsletters or marketing communications;

  • improve website functionality and user experience;

  • analyze website traffic and engagement;

  • maintain business operations and records;

  • comply with legal obligations;

  • protect the security and integrity of the Site.

We may also use aggregate, non-identifiable information for business analysis, reporting, educational planning, or marketing insights.

5. Email Communications

If you subscribe to our mailing list, register for an offering, or otherwise provide your email address, we may send:

  • newsletters;

  • educational updates;

  • workshop announcements;

  • service-related communications;

  • marketing emails;

  • administrative notices.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

We comply with applicable email marketing laws, including the CAN-SPAM Act.

We do not sell or rent email lists to third parties.

6. Payment Processing

Payments made through the Site may be processed through third-party payment providers.

Michelle Richardson Consulting, LLC does not directly store full credit card numbers or sensitive payment data on its own servers unless specifically stated.

Payment information submitted through third-party processors is governed by the privacy and security practices of those providers.

7. Sharing & Disclosure of Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers who assist in operating the Site or supporting business operations, including:

  • payment processors;

  • email marketing platforms;

  • scheduling software;

  • analytics providers;

  • course or membership platforms;

  • website hosting providers;

  • contractors assisting with operations or support.

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information:

  • when required by law;

  • in response to subpoenas, court orders, or legal processes;

  • to protect legal rights, property, or safety;

  • to enforce agreements or policies;

  • in connection with business restructuring, sale, merger, or asset transfer.

We may share non-identifiable aggregate information for analytics, educational, or business purposes.

8. Cookies & Tracking Technologies

This Site may use cookies and similar technologies to:

  • improve user experience;

  • remember preferences;

  • analyze website traffic;

  • support website functionality;

  • personalize content;

  • measure marketing effectiveness.

Cookies are small files stored on your device through your browser.

Most web browsers allow you to disable or manage cookies through browser settings. However, disabling cookies may affect functionality of portions of the Site.

9. Third-Party Analytics & Advertising

We may use third-party analytics tools such as Google Analytics to understand visitor behavior and improve website performance.

Third-party services may collect information through cookies or tracking technologies in accordance with their own privacy policies.

Michelle Richardson Consulting, LLC does not control third-party tracking technologies or privacy practices.

10. AI & Automation

Some operational systems, communications, organizational tools, summaries, or educational workflows used by Michelle Richardson Consulting, LLC may involve artificial intelligence (“AI”) or automation tools.

AI-supported systems may assist with:

  • administrative workflows;

  • content organization;

  • educational drafting;

  • scheduling systems;

  • customer communication workflows.

While reasonable efforts are made to review and monitor AI-assisted systems, users acknowledge that automated technologies may occasionally contain inaccuracies or errors.

We do not knowingly use AI systems to make automated clinical decisions, mental health assessments, or treatment determinations.

11. Data Security

We maintain reasonable administrative, technical, and physical safeguards intended to protect personal information.

However, no method of electronic transmission or storage is completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted through the internet.

You acknowledge that transmission of information through the Site is at your own risk.

12. Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • fulfill the purposes described in this Policy;

  • maintain business and legal records;

  • comply with legal obligations;

  • resolve disputes;

  • enforce agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

13. Your Rights & Choices

You may request to:

  • access certain personal information we hold about you;

  • correct inaccurate information;

  • update your contact information;

  • unsubscribe from marketing communications;

  • request deletion of certain personal information where legally permissible.

Requests may be submitted to:

hello@michellerichardsonconsulting.com

We may request verification of identity before fulfilling certain requests.

14. Third-Party Websites

This Site may contain links to third-party websites or services.

We are not responsible for the content, security, or privacy practices of third-party websites.

Please review the privacy policies of any external websites you visit.

15. Children’s Privacy

This Site is intended for individuals age 18 and older.

We do not knowingly collect personal information from children under the age of 16.

If we become aware that personal information has been collected from a child under 16 without appropriate consent, we will take reasonable steps to delete that information.

16. California Privacy Rights

California residents may have additional privacy rights under applicable California law.

To learn more about California privacy rights, you may visit:

https://oag.ca.gov/privacy/ccpa

California residents may contact us regarding requests permitted under applicable law.

17. International Users

This Site is operated from the United States.

If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the United States.

18. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to the Site unless otherwise stated.

Your continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.

The “Effective Date” at the top of this Policy reflects the most recent revision date.

19. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Michelle Richardson Consulting, LLC
Attention: Privacy Matters
207 White Horse Pike
Haddon Heights, NJ 08035
hello@michellerichardsonconsulting.com
856-617-4544